Shipping policy

Last Updated: June 12, 2026

1. Shipping Guidelines

All orders placed on https://takevolta.com are processed and shipped within 1–3 business days. Prosperity

Journey LLC ships products across the United States. Shipping rates and estimated delivery timelines are

calculated at checkout based on destination and package weight.

We are not responsible for delivery delays caused by third-party shipping carriers, severe weather conditions,

or incorrect addresses provided by the customer at the time of purchase.

2. Return Protocols for Consumable Goods

Because our products are consumable dietary supplements, Prosperity Journey LLC must enforce strict

health, hygiene, and safety protocols under applicable retail guidelines:

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Unopened Products Only: We only accept returns for items that are 100% unopened, unused, with the

original factory seal fully intact and undamaged, within thirty (30) days of the original delivery date.

Opened Products are Strictly Non-Refundable: For health and consumer safety reasons, we do not

accept returns, offer store credit, or issue refunds for any products that have been opened, unsealed,

sampled, used, or tampered with in any manner.

3. Shipping Costs for Returns

All shipping costs associated with returning unopened products to our fulfillment facility are the sole financial

responsibility of the customer. Return shipping costs are non-refundable, unless the item delivered to you was

substantially damaged or incorrect due to a direct operational error on our part.

4. Damaged or Defective Items

If you receive an order that was damaged during transit, please take immediate photographic evidence of the

damage and contact our customer service team within forty-eight (48) hours of delivery at

support@takevolta.com. Approved replacements will be issued at no additional cost to the customer.