Privacy policy
Last Updated: June 12, 2026
This Privacy Policy describes how Prosperity Journey LLC doing business as “Volta”, “we”, “us”, or “our” collects, uses, maintains, protects, and discloses your personal information when you visit, use our services, or make a purchase from https://takevolta.com the “Site” or otherwise communicate with us.
1. Categories of Personal Information We Collect
In order to provide our services, process transactions, and manage our storefront, we collect various types of information that identify, relate to, describe, or could reasonably be linked with you. Specifically, we collect:
Identifiers: First and last name, billing address, shipping address, email address, phone number, account username, unique device identifiers, and IP addresses.
Commercial Information: Records of products purchased, subscription status, order history, billing preferences, and items placed in your shopping cart.
Internet or Other Electronic Network Activity Information: Browser type, operating system, clickstream data, search terms within the Site, and detailed interaction patterns with our web pages.
Geolocation Data: Coarse or approximate geographic location derived natively from your network IP address.
Inferences: Consumer profiles generated via automated buying patterns and purchase frequency to customize our marketing and promotional campaigns.
2. Sources of Information
We gather personal information from the following categories of sources:
Directly From You: Information you explicitly enter during checkout, account creation, or support interactions, such as name, email, and phone number.
Automatically From Your Device: Data collected via tracking technologies when you browse the Site, such as IP address, browser type, and site activity.
From E-Commerce Infrastructure Providers: Our underlying storefront platform, such as Shopify, which handles store mechanics and securely logs purchase sessions.
From Payment Processors: Secured transaction and tokenized billing indicators from billing gateways, such as Stripe.
From Advertising Partners: Tracking networks, social media ad ecosystems, and conversion API loops.
From Analytics Providers: External traffic evaluation tools and user-behavior mapping systems.
3. Specific Categories of Vendors and Disclosure
We disclose your personal information to specific categories of third-party vendors, contractors, and service providers who support our commercial operations:
E-Commerce Platforms & Hosting Providers: Such as Shopify Inc. and similar storefront platforms, used to manage our infrastructure, host user carts, and log base order data.
Payment Gateways & Subscription Processors: Secure, PCI-DSS compliant providers, such as Stripe, Inc. and similar transactional networks, to authenticate and authorize transactional charges and automated billing.
Fulfillment Centers & Shipping Carriers: Logistics partners and postal services, such as USPS, UPS, DHL, FedEx, and similar fulfillment providers, that receive delivery details to ship products.
Marketing & Communications Automation Vendors: Email delivery suites, such as Klaviyo, SMS routing platforms, such as Attentive, and similar communication providers used to deploy automated cart reminders and marketing campaigns.
Analytics and Performance Monitors: Traffic evaluation systems, uptime monitors, and user experience analytics tools.
Legal & Regulatory Authorities: Law enforcement, government bodies, or legal counsel when strictly required by applicable federal, state, and local laws or valid judicial subpoenas.
4. Cookies and Detailed Advertising Tracking
We utilize cookies, web beacons, and pixels to operate our platform, measure audience engagement, and deliver tailored advertising. We classify our cookies into the following functional layers:
Strictly Necessary Cookies: Essential for fundamental store mechanics, such as user authentication, security protocols, and persistence of products within the shopping cart.
Functional Cookies: Used to remember choices you make, such as language preference or localized layout adjustments, to optimize the user experience.
Analytics Cookies: Gathering non-identifying aggregate session patterns to help us measure site performance. We specifically leverage analytics providers such as Shopify Analytics, Google Analytics, and similar tools for this purpose.
Advertising Cookies: Deployed to build advertising profiles and serve cross-context behavioral marketing. We explicitly use tracking technologies such as the Meta Pixel and similar marketing scripts to measure conversions and target dynamic ads on social networks.
You can restrict cookies via your individual browser settings, or request opt-outs through the Digital Advertising Alliance DAA or Network Advertising Initiative NAI portals.
5. Marketing Messages & SMS Disclosure
If you opt into our promotional communication channels, including text messaging or email workflows, we utilize automated systems to provide marketing updates, transactional receipts, and cart reminders.
Consent to receive marketing messages, including automated SMS/text communications, is not a condition of purchase.
You may opt out of email campaigns at any time by utilizing the “Unsubscribe” mechanism, and you may cease all SMS routing by replying “STOP” to any mobile communication sent from our short-codes or routing lines.
6. Data Retention Schedule
Based on our operational requirements and statutory obligations, we apply the following maximum data retention windows:
Orders: 7 years
Purpose: Financial audits, corporate records, legal tracking.
Tax Records: 7 years
Purpose: Compliance with state and federal Internal Revenue Service IRS regulations.
Marketing Consents: Until withdrawal
Purpose: Actively maintained until a user clicks “Unsubscribe” or text-replies “STOP”.
Analytics Data: 26 months
Purpose: Retained via analytics suites to evaluate year-over-year commercial trends.
Customer Support: 3 years
Purpose: Support ticket history, resolution logging, and product safety tracking.
7. User Rights Procedure
To exercise any of your statutory privacy rights, such as the right to access, delete, or correct your personal data, you must follow this formal submission procedure:
Submission Channel: You must submit a written request via electronic mail directed exclusively to support@takevolta.com.
Verification Requirements: To safeguard consumer data, we must verify your identity before processing requests. Your email must include your full name, the primary email address linked to the order history, and your most recent Order ID if applicable.
Processing Timelines: We will acknowledge receipt of your request within 10 business days and provide a substantive, final response within 45 calendar days, as required under applicable state laws.
8. HIPAA / Health Data Disclaimer
Our premium dietary supplements are intended for general health optimization. Prosperity Journey LLC is not a “covered entity” or a “business associate” as defined under the Health Insurance Portability and Accountability Act HIPAA.
Any data you volunteer during your purchase, onboarding questionnaires, or support interactions is classified as standard consumer commercial data. We do not collect, maintain, or process Protected Health Information PHI under HIPAA frameworks.
9. International Transfers
Our operational infrastructure, servers, and primary third-party vendor datacenters are located inside the United States.
If you choose to access our Site from the United Kingdom, European Union, or other international jurisdictions, please be advised that by accessing the Site, you acknowledge that your information may be transferred to and processed in the United States.
The data protection laws of the United States may differ from those in your home jurisdiction.
10. Business Transfers
In the event that Prosperity Journey LLC undergoes a corporate transition, such as a merger, corporate acquisition, institutional financing, reorganization, asset sale, liquidation, joint venture, bankruptcy, or a similar corporate transaction, your personal information may be disclosed, shared, or transferred as part of the evaluated or transferred business assets to the succeeding entity or purchasing party.
11. Security Disclaimer
We implement administrative, technical, and physical security measures to protect your personal data against unauthorized disclosure or loss.
However, you acknowledge that no method of data transmission over the Internet, and no architecture of electronic server storage, can be guaranteed as 100% secure.
We cannot warrant or guarantee absolute, impregnable security of any information you transmit to our Site.
12. Children’s Privacy & Age Restrictions
Our Site and products are engineered exclusively for adult consumers who are at least 18 years of age.
We do not knowingly collect, retain, or process personal data from children under the age of 13.
If we discover that an individual under the age of 13 has transmitted personal data to us, we will delete it from our systems immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business operations or for other operational, legal, or regulatory reasons.
When updates are made, we will revise the “Last Updated” and “Effective Date” markers at the top of this policy.
Your continued use of our Site following the posting of changes constitutes your acceptance of such updates.
Appendix: California Privacy Rights Act CPRA Notice
This section applies exclusively to residents of California and supplements the general Privacy Policy provisions above.
A. Do Not Sell or Share My Personal Information
We do not sell your personal data to third parties in exchange for monetary compensation.
However, our deployment of third-party tracking pixels, such as Meta and Google networks, to serve cross-context behavioral advertising may be interpreted as “sharing” data under California law.
California residents have the right to opt out of such sharing.
To exercise this right, you may adjust your browser’s Global Privacy Control GPC signal or submit an opt-out demand to support@takevolta.com.
B. Your CPRA Privacy Rights
California residents may have specific statutory rights regarding their personal data under the CPRA, including the right to:
Know: The right to request what categories of personal information we have collected about you.
Access: The right to request a transportable copy of the specific pieces of data collected.
Delete: The right to request deletion of personal information, subject to statutory business exceptions.
Correct: The right to request the rectification of inaccurate personal information on file.
Opt-Out of Sharing: The right to direct businesses not to share data for cross-context behavioral advertising.
Limit Sensitive Personal Information: We do not use or disclose Sensitive Personal Information for purposes requiring a Right to Limit under the CPRA.
Appeal a Denial: The right to appeal any business decision that declines to fulfill a submitted privacy right request.
Appeals may be submitted to support@takevolta.com within 30 days following our decision. We will review and respond to appeals within a reasonable period of time consistent with applicable law.
C. CPRA Data Mapping Matrix
Identifiers
Data included: Name, billing/shipping address, IP, email, phone.
Source categories: Directly from you; automated device logs.
Purposes of processing: Fulfilling orders, validating identity, sending SMS/Email updates, anti-fraud evaluation.
Disclosed to whom: Storefront platforms Shopify, payment gateways Stripe, fulfillment hubs, email/SMS suites Klaviyo, Attentive, and similar providers.
Retention period: Orders/Tax: 7 years. Support: 3 years.
Commercial Information
Data included: Order history, subscription items, payment logs.
Source categories: Directly from you; storefront platform transaction tracking.
Purposes of processing: Tracking billing cycles, refining stock levels, managing user accounts.
Disclosed to whom: Storefront platforms Shopify, payment gateways Stripe, accounting partners, and similar providers.
Retention period: 7 years statutory requirement.
Internet Activity
Data included: Browsing history, search queries, cart interactions.
Source categories: Automated device tracking, tracking cookies.
Purposes of processing: Site speed optimization, running targeted conversion ads, UX updates.
Disclosed to whom: Google Analytics, Shopify Analytics, Meta Ads Manager, and similar analytics/marketing providers.
Retention period: 26 months.
Geolocation
Data included: Approximate location from IP.
Source categories: Automated network queries.
Purposes of processing: Tax calculation, restricting shipments to legal zones, currency localization.
Disclosed to whom: Storefront platforms Shopify, automated state tax software, and similar providers.
Retention period: 26 months.
Inferences
Data included: Profile drawn from purchase frequencies.
Source categories: Calculated internally via platform behaviors.
Purposes of processing: Tailoring e-commerce discount models, scheduling automated cart push reminders.
Disclosed to whom: Email/SMS marketing suites Klaviyo and internal management teams.
Retention period: Active duration of marketing consent.
14. Contact Us
If you have any questions, wish to challenge any data practice, or file a privacy grievance, please reach out to us via electronic mail at: